Privacy Policy

Prime Blue Media prioritizes the protection of your privacy. Should you have any inquiries or concerns regarding the usage of your Personal Data, feel free to reach out to us at hello@primebluemedia.com, and we’ll be more than happy to assist you. Your use of this site and/or our services implies your consent to the processing of your Personal Data outlined in this Privacy Policy.

This policy is an integral part of our Terms and Conditions; therefore, by agreeing to our Terms and Conditions, you are also agreeing to this Policy. In the event of conflicting terms between the Terms and Conditions and the Privacy Policy, the latter will take precedence.

Data Protection Principles

We commit to adhering to the following data protection principles:

  1. Lawfulness, fairness, and transparency in processing: Our processing activities are conducted on lawful grounds, with transparency, and with consideration for your rights. Upon request, we will provide information regarding our processing activities.
  2. Purpose limitation: Our processing activities are aligned with the purpose for which personal data was originally collected.
  3. Data minimization: We only gather and process the minimal amount of personal data necessary for each specific purpose.
  4. Limited retention period: We will not retain your personal data for longer than necessary for the purposes for which it was collected.
  5. Accuracy of data: We will strive to ensure the accuracy of the personal data we process.
  6. Integrity and confidentiality of data: We will take measures to maintain the integrity and confidentiality of the personal data we process.

Data Subject’s rights

The data subject is entitled to the following rights:

  1. Right to information: You have the right to know whether your personal data is being processed, including details such as what data is being gathered, its source, the purpose of processing, and the entities involved in processing.
  2. Right to access: You have the right to access the personal data collected about you, including the ability to request and receive a copy of this data.
  3. Right to rectification: You have the right to request correction or deletion of any inaccurate or incomplete personal data.
  4. Right to erasure: Under certain circumstances, you can request the deletion of your personal data from our records.
  5. Right to restrict processing: In specific situations, you have the right to limit the processing of your personal data.
  6. Right to object to processing: In certain cases, you can object to the processing of your personal data, such as for direct marketing purposes.
  7. Right to object to automated processing: You have the right to object to automated processing, including profiling, and to not be subject to decisions based solely on automated processing.
  8. Right to data portability: You have the right to receive your personal data in a machine-readable format or, if feasible, to have it transferred directly from one processor to another.
  9. Right to lodge a complaint: If your request for access is refused, we will provide you with an explanation. If you are unsatisfied with our handling of your request, you can contact us for further assistance.
  10. Right to seek assistance from supervisory authority: You have the right to seek assistance from a supervisory authority and pursue other legal remedies, including claiming damages.
  11. Right to withdraw consent: You have the right to withdraw any previously given consent for the processing of your personal data.

Data we gather

Information Provided by You

This may include your email address, phone number, name, billing address, home address, etc. Essentially, it comprises information necessary for delivering a product/service or enhancing your customer experience with us. We retain the information you provide to facilitate actions such as commenting or engaging in other activities on the website. Examples of this information include your name and email address.

Automatically Collected Information

This category encompasses data automatically stored by cookies and other session tools. For instance, it may include your shopping cart details, IP address, and shopping history (if applicable). Such information is utilized to enhance your customer experience. When you engage with our services or browse our website, your activities may be logged.

Information from Our Partners

We acquire data from trusted partners, ensuring they possess legal grounds to share such information with us. This information may be directly provided by you to our partners or gathered about you through other legal means. You can view the list of our partners here.

Publicly Available Information

We may collect publicly available information about you.

How we use your Personal Data

We utilize your Personal Data for the following purposes:

  • Providing our services to you, which involves actions such as registering your account, delivering products and services you’ve requested, fulfilling promotional requests, and communicating changes to services.
  • Improving your customer experience.
  • Fulfilling legal or contractual obligations.

We process your Personal Data based on legitimate grounds and/or with your consent. Regarding contractual obligations, we process your Personal Data to:

  • Identify you.
  • Provide services or offer products.
  • Communicate for sales or invoicing purposes.

Based on legitimate interests, we process your Personal Data for:

  • Administering and analyzing our client base to enhance product/service quality, variety, and availability.
  • Conducting client satisfaction surveys.
  • Unless informed otherwise, we consider offering products/services similar to your history or behavior to be a legitimate interest.

With your consent, we process your Personal Data for:

  • Sending newsletters and campaign offers, both from us and our partners.
  • Other purposes for which you’ve consented.

We process your Personal Data to fulfill legal obligations and utilize options provided by law. We reserve the right to anonymize Personal Data and use it accordingly, outside the scope of this policy, but only in anonymized form. We retain your billing and other relevant information for accounting or legal obligations. We may process your Personal Data for additional compatible purposes not listed here, ensuring suitability, no harm to your interests, and appropriate safeguards. We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We prioritize the protection of your Personal Data and do not share it with unfamiliar parties. However, we may, in certain cases, provide your data to trusted partners to facilitate service provision or enhance your customer experience. Specifically, we share your data with:

Our service partners:

  • Digital Ocean (Web Hosting Provider)
  • 1&1 Ionos (Web Hosting Provider)

Our processing partners:

  • Google (Utilized for email and office processing via Google G-Suite)

We collaborate solely with Processing partners capable of ensuring an adequate level of protection for your Personal Data. Your Personal Data may be disclosed to third parties or public officials in compliance with legal obligations. Additionally, we may disclose your Personal Data to third parties if you’ve provided consent or if there are other legal grounds to do so.

How we secure your data

We prioritize the security of your Personal Data through various measures. These include using secure communication and data transfer protocols such as HTTPS, employing anonymization and pseudonymization where appropriate, and actively monitoring our systems for potential vulnerabilities and attacks. Despite our efforts, we cannot guarantee absolute security for your information. However, in the event of a data breach, we pledge to promptly inform the relevant authorities and notify you if your rights or interests are threatened. We are committed to taking all reasonable steps to prevent security breaches and to cooperate with authorities should any breaches occur. If you hold an account with us, please remember to keep your username and password confidential.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us. A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions. We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in and storing your cookie choices. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in forms so you don’t have to re-enter this information next time.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org. We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy. Last modification was made March 12th, 2024.

60-day money back guarantee

If you’re dissatisfied with the quality of our services, we will give you a full refund.

No small print. No questions asked.